Thursday, January 22, 2015

adMarketplace Solves Search Intent Challenge with HP Vertica Big Data Warehouse Solution

Transcript of a BriefingsDirect podcast on how an consumer intent search company is able to handle massive amounts of data and analyze it quickly with HP Vertica.

Listen to the podcast. Find it on iTunesDownload the transcript. Sponsor: HP.

Dana Gardner: Hello, and welcome to the next edition of the HP Discover Podcast Series. I’m Dana Gardner, Principal Analyst at Interarbor Solutions, your host and moderator for this ongoing sponsored discussion on IT innovation and how it’s making an impact on people’s lives.

Gardner
Once again, we're focusing on how companies are adapting to the new style of IT to improve IT performance and deliver better user experiences, as well as better business results.

This time, we're coming to you directly from the recent HP Discover 2014 Conference in Las Vegas. We're here to learn directly from IT and business leaders alike how big datacloud, and converged infrastructure implementations are supporting their goals.

Our next innovation case study interview explores how New York-based adMarketplace, a search syndication advertising network, has met its daunting data-warehouse requirements.
and gain access to the
FREE HP Vertica Community Edition
We'll learn how adMarketplace captures and analyzes massive data to allow for efficient real-time bidding for traffic sources for online advertising. And we'll hear how the data-analysis infrastructure also delivers rapid cost-per-click insights to advertisers.

To learn more about how adMarketplace manages its big-data challenges, please join me in welcoming Michael Yudin, the Chief Technology Officer at adMarketplace.

Michael Yudin: Hello. Thank you, Dana.

Gardner: Tell us first about what adMarketplace does. It sounds very interesting, but I'm not sure I fully understand it.

Yudin: Well, adMarketplace is the leading marketplace for search intent advertising, and let me explain what that means. Search advertising is the best form of advertising ever invented. For the first time, a consumer actually tells a computer what they're interested in. That’s why Google became so successful as a search engine.

Yudin
Some things are changing in the marketplace these days. Consumer search intent is fracturing. You probably wonder what this means. It’s very simple. What this means is Google is no longer the only place you go to search for stuff.

I'll give you an example. Last night, I was looking for a Brazilian steakhouse here in Las Vegas. I didn't go on google.com. I opened my iPhone and I fired up a yellow pages (YP) app and I entered "Brazilian steakhouse" in the search box.

There are a variety of apps in my phone like that for travel, sports, news, and various other things I'm interested in. Anytime I search there, I don’t go to google.com. Consumer search has really fractured and adMarketplace has solved the monetization problem for that.

Providing value

Gardner: So when people are searching in areas other than say Google or Yahoo, how does your organization intercept with that and how does that provide value to both the consumer that’s searching and advertisers that want to provide them information?

Yudin: It benefits both the consumer and the advertiser. In the search world, an ad is really nothing more than a search result in response to user’s query. That’s why it’s so great.

Our clients are the Internet's largest marketers and brands. They use adMarketplace to acquire additional customers in addition to the other marketing channels like Google, where they are pretty much already maxed out.

http://bit.ly/1En8DHKThere are only so many searches that happen in Google and they're declining. So advertisers are looking for new ways to capture consumer intent and to convert this into sales and measurable return on investment (ROI), and that's what we do for them.

Gardner: Of course, a really important thing here is to match properly, and that requires data and analysis -- and it requires speed. Tell us a little about the requirements. How do you do this technically?

Yudin: You just nailed it. This is a very, very big data problem and it has to be solved at scale and fast. And it’s also a 24x7 problem. We can never take our system down. We have a global business, and anytime you go and you search for something as a consumer, you expect to see the result right away.
and gain access to the
FREE HP Vertica Community Edition
Our network handles about half a billion search queries per day and this results in about two terabytes of data per hour constantly generated by our platform, across multiple data centers. We needed a very scalable and robust analytical data warehouse solution that could handle this. Two years ago, we evaluated a number of vendors and settled on HP Vertica, which was best able to satisfy our tough requirements.

Gardner: And are these requirements primarily about the scale and volume, or are we talking also about a need for rapid query, or all the above? Give us a bit more insight into the actual requirements for your network?

Yudin: That's a great question, and I think this is what makes Vertica unique. There are products out there that can store a lot of data, but you can't get this data out of these solutions quickly and at high concurrency. We require a system that can ingest large amounts of data constantly. I am talking about terabytes and terabytes of data. This data has to be queryable right away, with very low latency requirements.

Some of our queries for Advertiser 3D and analytical dashboard are preplanned queries obviously, but they are very big data queries and the service-level agreement (SLA) on these queries is two seconds. Very few products can do that. Some queries are obviously more complex, but we're still talking about seconds and not hours.

Concurrency requirement

On top of this, there's a concurrency requirement and that’s a very big weak spot of a lot of products. Vertica is actually able to provide sufficient concurrency, and it’s never enough.

I do know that there's an upcoming release of Vertica 7, where this is going to be improved even further, but it’s quite acceptable right now. And it has to be fault tolerant, which means that it should be able to sustain a hardware failure on any of its nodes -- and it can do that.

Gardner: Tell us a bit about where you've built Vertica in terms of data centers. Are they your own? Do you have managed service providers? How are you managing your infrastructure that supports Vertica and then therefore your data processes?

Yudin: We own our own infrastructure. So these are not managed services. We actually once used managed services, but we've outgrown them. And Vertica runs on dedicated hardware.
This was driven by business requirements. We didn’t just decide that we needed this

We also have several other Vertica clusters that run on virtualized hardware, and even though it’s dedicated infrastructure, it’s really dedicated at the cloud level now. So call it private cloud. It's a buzzword. It's a mix of dedicated and virtualized. It's elastic scaling.

Gardner: And the transition. You mentioned that two years ago, you were searching for a product. How were you able to bring this on board and what sort of growth have you had as a result -- in terms of data volume, but also in your business, in terms of customers and overall business metrics of growth?

Yudin: This was driven by business requirements. We didn’t just decide that we needed this. So we started to undertake a very, very ambitious project -- Advertiser 3D. If you go to our website, www.admarketplace.com, you can read more about it.

This is a very elegant, simple, and yet powerful, system to match and price traffic across a multitude of traffic sources. To deliver this product, we didn’t have a choice. We had to have a powerful analytical back-end data warehouse. That's when we started to evaluate products and chose Vertica.

Gardner: And have there been any other benefits of going to Vertica in terms of being able to increase the number of features, or have you been able to leverage the technology in new business opportunities in terms of what you can offer your customers, not just to have met the requirements, but perhaps whole new types of benefits?
and gain access to the
FREE HP Vertica Community Edition

Heavy lifting

Yudin: Definitely. Our customers don’t know and don’t even care that we use Vertica on the back end. That’s probably why we won an HP award, because we integrated it into our overall solution very elegantly and seamlessly, but it obviously does a lot of heavy lifting on the back end.

And the project was successful and transformed our business. Our growth rates have accelerated over 50 percent on our core revenue and performance. Data-savvy marketers, and our clients started to see significantly double-digit improvement in ROIs.

Gardner: As Chief Technology Officer there, you've gone through a fairly significant change in your infrastructure and adoption, as you've just described. Looking back, are there any lessons learned that you could offer to others who are also running into a wall with their data infrastructure or looking for alternatives? Any thoughts on how you would advise them to make the transition?
Our growth rates have accelerated over 50 percent on our core revenue and performance.

Yudin: Definitely. The number one advice I would give anybody is don’t believe anything until you do two things: Try it yourself and get references from people who actually use this and whom you trust. That's very important.

Gardner: Well, great. We've been talking about how adMarketplace captures and analyzes massive data to allow for efficient real-time bidding for traffic sources for online advertising.

I would like to thank our guest, Michael Yudin, the Chief Technology Officer at adMarketplace. Thanks so much.

Yudin: Thank you, Dana. My pleasure.

Gardner: And I also want to thank our audience as well for joining us for this special new style of IT discussion coming to you directly from the recent HP Discover 2014 Conference.

I'm Dana Gardner, Principal Analyst at Interarbor Solutions, your host for this ongoing series of HP-sponsored discussions. Thanks again for listening, and come back next time.

Listen to the podcast. Find it on iTunesDownload the transcript. Sponsor: HP.

Transcript of a BriefingsDirect podcast on how an consumer intent search company is able to handle massive amounts of data and analyze it quickly with HP Vertica. Copyright Interarbor Solutions, LLC, 2005-2015. All rights reserved.

You may also be interested in:

Wednesday, December 10, 2014

Creative Solutions in Healthcare Improves Client Services and Saves Money Using VMware vCloud Air

Transcript of a Briefings Direct podcast on how a major healthcare provider is improving internal operations and patient care with a hybrid cloud model.

Listen to the podcast. Find it on iTunes. Download the transcript. Sponsor: VMware.

Dana Gardner: Hello, and welcome to the special BriefingsDirect podcast series coming to you directly from the recent VMworld 2014 Conference. I'm Dana Gardner, Principal Analyst at Interarbor Solutions, your host throughout this series of BriefingsDirect IT Strategy Discussions.

Gardner
We’re here to explore the latest developments in hybrid cloud computing, end-user computing, software-defined data center, and virtualization infrastructure management.

Our next innovative case study interview focuses on Creative Solutions in Healthcare in Fort Worth, Texas. We're going to hear how they've adopted cloud, and why cloud is benefiting them as a healthcare organization.

To learn more about Creative Solutions in Healthcare, we're joined by their CIO, Shawn Wiora. Welcome.

Shawn Wiora: Good morning, Dana.

Gardner: Tell us a bit about your organization? It sounds like you've got a big, sprawling healthcare facility group?

Wiora: Yes. Creative Solutions in HealthCare is the largest independent owner and operator of skilled nursing facilities (SNFs), which are nursing homes, in the State of Texas. We also operate assisted-living facilities and we provide long-term care solutions, primarily in Texas.

Gardner: How many people we are talking about, both in terms of your employees and then also patients?

Wiora
Wiora: We have about 6,000 employees. Many of them are nurses, and many of them are capturing data about our patients and our residents. Our residents are in the thousands and, as a private company, we're able to deliver solutions in the marketplace that are really geared toward lifestyle, care, nutrition, activities, and programs. That's why the company has been so successful -- we have this passionate care about our residents.

Gardner: Of course, healthcare is really gearing up and changing in terms of how it's using IT and leveraging IT, and I suppose you're no different?

Wiora: That's exactly right. HealthCare has been ramping up in terms of IT, not only catching up with the industry, but in some cases, leading the forefront, especially when it comes to patient care and delivering innovative diagnosis and treatment programs over telemedicine and other types of electronic media.

Gardner:  Shawn, tell us a bit about why cloud computing has been appealing to you with your requirements? What challenges were you trying to solve when you looked at the cloud model?

Going virtual

Wiora: It's an interesting story. About two years ago, the company was 100 percent physical in terms of its server infrastructure. Similar to many other long-term care facilities, we have to deliver new forms of compliance as it relates to HIPAA, the HITECH Act, and the NIST framework.

So if you take all those, in addition to the new apps that are being required of the organization, new types of health exchanges that we are involved with, the requirements were just escalating dramatically. So we started with a physical infrastructure and we looked at going virtual.

Gardner: Did you begin cloud in a particular part of your organization, perhaps in development, and then expanded out, or was this wholesale change ramp–up? How did you approach it?

Wiora: You're right. It was a wholesale change ramp-up. We took a big challenge by embarking on an initiative that allowed the company to go from physical to virtual, and at the same time, we went from premise-based to the cloud. We did that together.

Fortunately, we already had some really good experience with virtualization, but by no means did we have a program that was deploying across the server infrastructure. So we issued an RFP and we selected a group of vendors at the top of the pyramid. At that top was Azure, AWS, and VMware’s vCloud. We chose Microsoft Azure.
The team at the VMware understood what we were doing in terms of our timeline, our projects, and our applications that we are looking to move to the cloud.

We started a pilot with Azure, and it was really interesting. We're a Microsoft house, and the team chose Azure based on the fact that not only we were Microsoft house, but we had a number of initiatives that we wanted to move to the cloud, including Microsoft Exchange.

So, we started moving Exchange into the cloud with our Azure program. Then, we asked Microsoft to issue a document that indicated that they would support Exchange, their own software, in Azure, their own cloud, and guess what happened.

We did not get acknowledgment. Ultimately, they would not indicate that they would support their own software in their own cloud. We were flabbergasted. We just couldn't believe it.

We ended up pulling the plug on that project, on that initiative. We went back to the marketplace and we chose VMware’s vCloud hybrid services, now known as vCloud Air, and we quickly ramped up. That's the reason why this project has been so successful -- the ramp-up.

The team at the VMware understood what we were doing in terms of our timeline, our projects, and our applications that we are looking to move to the cloud. That's really where they differentiated, not only between Azure and AWS in terms of their on-boarding, because we did pilots on all those cloud infrastructures. VMware’s vCloud Air team, the on-boarding team, had the best on-boarding process for any kind of IT project that I've been involved with in the past 20 years.

Had our back

It just really made the IT team at Creative Solutions in Healthcare, the company, just feel like those guys really had our back. They really cared about what was happening. They knew that we were under the gun, because we had done this Azure kind of cluster, and it was not even feasible for us to go down the path with our own infrastructure. It ended up being a great partnership.

Gardner: Shawn, tell me to what degree you're hybrid? Do you have an on-premises cloud virtualized set of applications? Do you have another set of applications? You've have opted to go into the public cloud, the vCloud Air. Is this something that you're still sorting out in terms of what goes where? How about the data? Is that also on-prem, and how you are factoring the hybrid approach?

Wiora: We're very deliberate with our cloud strategy. We started with a pilot of some core applications, got our feet wet in the cloud, and then we took that success that we had. Again, the on-boarding that we received in that process was really second to none.

That made the team feel very comfortable with moving other infrastructures. Now, we've moved our entire back-office infrastructure, our accounting, a number of custom apps, provisioning, and supply chain into the cloud with the vCloud Air.
That's what IT should be focused on: how do we ultimately deliver solutions that the other business units, and ultimately our patients, can appreciate.

We're are also in a hybrid environment, as you've indicated. We have servers throughout our facilities and servers at headquarters. We have other software-as-a-service (SaaS) models that we're interacting with. We're moving data from other providers back into our on-premise environment and then we're moving that into vCloud Air. There's a lot of hybrid going on right now.

Gardner: So that integration, management, and orchestration, being able to automate that, seems very important to you. You want to be able to set this up, have it run, and then devote your energy to all these new projects?

Wiora: Yes. That's really where the return is to the company, the shareholders, the board, and the management team. That's what IT should be focused on: how do we ultimately deliver solutions that the other business units, and ultimately our patients, can appreciate.

Dana, we're in the long-term care industry and we've been very successful in growing the company based on the passionate, caring model. The IT organization aligns its passion and care towards the patients.

Instead of being wrapped up with servers, virtualization, and all of the other things that VMware is the best at doing, we're outward focused on the business units and the patients.

New product appeal

Gardner: Shawn, we are here at VMworld, and there is been some news and announcements, some new things happening with vCloud Air, particularly the Object Storage beta program and Virtual Private Cloud on Demand.

Are you interested in being a beta customer? Do these added new functions for public and hybrid cloud model appeal to you?

Wiora: Absolutely. We talked about total cost of ownership (TCO), and when you look at ramping up on an on-demand scenario that has been announced, we're absolutely interested. We've indicated our interest. We're going to be moving forward and looking at that.

Who has more data than healthcare? There are some organizations that have a lot of data, but we track what our patients eat, what time they go to sleep, what they do during the day in terms of activity. We're talking each and every day across each and every facility, thousands of patients.
It is been game changing for the company. It is been game changing for our patients.

So Object Based storage, yes, this is something that is in our future. We talked earlier about desktop virtualization and the Air launch announcement recently that was also something that we were keenly interested in.

Gardner: So, one last area for adoption. You have talked about the on-boarding process, but there's also the end-user absorption of new approaches from IT. How this has gone in terms of your end users?

Have they noticed a change in the type of applications? Has it been something that they didn't notice? What's been that result at that end-user inception point when you made this transition to cloud?

Wiora: It is been game changing for the company. It is been game changing for our patients. Instead of being fearful about approaching IT, the business units are coming to IT, and they know that we can ramp up applications very quickly.

We just ramped up our maintenance application in a couple of days. In the past, that would have taken months of planning. The business unit laughed. They just looked at IT and said, "You have to be kidding. This is up and running already?"

Advice for others

Gardner: That's a strong testament. How about advice for other organizations that are beginning that RFP process, that are thinking about cloud, looking at the different approaches, the different providers? Any words of wisdom in hindsight that you could offer now that you have been through that process?

Wiora: Absolutely. Who wants to reinvent the wheel? If I'm looking at going to the cloud for the first time or if I am looking at enhancing my hybrid cloud environment, I would suggest you look at TCO.

Look at what your labor costs are. Look at who the A-Team is in the industry for virtualizing. Look at what the roadmaps are and look at which vendors really don't care what you put in your cloud infrastructure. There are vendors. as we talked about earlier, that really have the ability to approve or disapprove what you put in there.
You have to look at TCO and look at partnering with an organization that can help you easily ramp up.

I'd look at that, but you have to look at TCO and look at partnering with an organization that can help you easily ramp up. Then, I think you look at how you want to run your IT organization. If those things make sense to you, then I would suggest you look at the vCloud.

Gardner: Well great. I'm afraid we'll have to leave it there. We've been hearing about how Creative Solutions in Healthcare in Fort Worth Texas has embarked on a cloud journey and have leveraged hybrid cloud quite successfully. So a big thank you to our guest, Shawn Wiora, the CIO at Creative Solutions in Healthcare. Thank you.

Wiora: Thank you, Dana.

Gardner: And also thank you to our audience for joining this special podcast series coming to you directly from the 2014 VMworld Conference in San Francisco.

I'm Dana Gardner, Principal Analyst at Interarbor Solutions, your host throughout this series of VMware sponsored BriefingsDirect IT discussions. Thanks again for listening, and come back next time.

Listen to the podcast. Find it on iTunes. Download the transcript. Sponsor: VMware.

Transcript of a Briefings Direct podcast on how a major healthcare provider is improving internal operations and patient care with a hybrid cloud model. Copyright Interarbor Solutions, LLC, 2005-2014. All rights reserved.

You may also be interested in: